While watching a recent episode of the New Minute Minute from Daisy Whitney, I was treated to this little nugget of information. According to eMarketer, online advertisers are spending more and more money on video, versus any other format. The chart below details the advertising spending growth (in percentages) for various online formats from 2008-2014. As you can see, advertisers definitely favor online video. Look at the statistic for 2009. Advertisers spent 20 times more money in video than in Search, which is ranked second. And the amount of spending growth for online video is expected to remain a favorite format for advertisers through 2014.

Here are a few things we can take away from these statistics:

  • Utilizing video for your online presence is a necessity in today’s market
  • Video has impact
  • Video is an effective communication tool
  • Your competition is using video
  • The use of video is one of the best ways you can gain an audience and improve your bottom line.

chart_online-video-expenditures

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The other night I was watching a TV show that I had recorded with my DVR. Like many of you, when the show went to a commercial break, I reached for the remote in order to fast-forward. But then, a commercial came on for Domino’s Pizza and I stopped to watch. What intrigued me about this ad was its honesty and transparency. The commercial showed focus groups, wherein customers talked negatively about the quality of Domino’s Pizza. They showed Twitter comments where internet users blasted the food chain for its poor product. But then, through sound bytes from Domino’s executives and chefs, the commercial demonstrated how the company was changing its recipe based on the feedback it received. This particular campaign is a great example of how a company listened and responded to its customers. Then, with honesty and transparency, they acknowledged their shortcomings and vowed to change things for the better. We’ll have to wait and see whether the new pizza recipe changes public opinion, but I think the company has done a good job of managing its public relations.

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On this blog I have often talked about the importance of good visuals to drive your story. When done properly, an ad or marketing video can convey all necessary information simply through the visuals. Take Google for example. They recently launched a series of short videos to introduce people to their browser, Chrome. The ads are remarkable and they get their point across without any narration or any spokesperson going down through a checklist of benefits. They use a series of attention-grabbing visuals that gradually shift throughout the course of each video, changing your perspective of the scene. They leverage the limitations of two-dimensional space to create some pretty cool optical illusions. And each effect used in the video is practical - no CGI. What do you think?

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I’ve written several posts discussing Web 2.0 and the evolution of media across all platforms. Any person, business, organization, etc. that fails to recognize the participatory nature of today’s media and refuses to get involved, will fall way behind in the areas of marketing, advertising and public exposure. I came across this great video today by Niko Pereira, featuring Henry Jenkins of MIT, who discusses how media is changing. Worth watching.

Henry Jenkins on Transmedia - November 2009 from niko on Vimeo.

Keith Krininger (left) received an extreme retail makeover

Keith Krininger (left) received an extreme retail makeover

I was browsing through a back-issue of the Birmingham Business Journal and came across the following article by Lauren Cooper about a local business owner who saw his sales improve from a complete store makeover, including logo design, displays, advertising, and marketing. Many people like using the economy as an excuse to slash marketing and advertising budgets, but this particular case study demonstrates the value of good, solid marketing efforts.

Local businessman Keith Krininger said last week was a whirlwind at a few of his local Bedzzz Express stores.

With a film crew documenting every moment, representatives from mattress component manufacturer Leggett & Platt Inc. conducted an “Extreme Retail Makeover” of four of his eight stores – modeled after the television show Extreme Home Makeover.

Krininger was chosen from hundreds of mattress retailers across the country to be the Fortune 500 company’s test case in proving the industry can profit from touting the health benefits of sleep, said Mark Quinn, Leggett & Platt’s executive vice president of bedding sales and marketing .

Four of Krininger’s stores underwent a visual, marketing and process makeover, including logos, displays and advertising, to improve traffic and profitability.

And one week after its implementation, Krininger said he can tell a difference.

“Customers are responding to it,” he said. “Right off the bat, we’re selling the sheets (now offered), which I was skeptical about that.”

Sales of bed frames have noticeably changed as well, he said.

“We used to have just one, but now we have three choices and – amazing enough – if you give (the customer) the choice they’ll say ‘I don’t want the cheaper one, I want the one in the middle or the higher.”

And one of the most important shifts was in his 31 employees and sales associates, he said. The experience was exciting and invigorating for them and has expanded their thinking to new levels, he said.

Leggett & Platt’s Quinn said a lot of the credit goes to Krininger, who agreed to have his business totally up-ended.

“He’s been in business for 15 years and has been successful,” said Quinn. “But it’s a different time. If you are not willing to expand your comfort zone now, then you’re not going to do it.”

The makeover at Bedzzz Express is a great example of bringing new life to an old business plan, said Betsy Holloway, associate professor of marketing at Samford University’s Brock School of Business.

By differentiating himself and educating customers on the benefits of sleep, he’ll have a competitive advantage relative to other bedding retailers, she said.

“Before it was just the product, but now it’s the presentation, product promotion and personnel to articulate the benefit,” said Holloway. “He’s offering more value, which allows him to charge higher prices and create a higher volume. Sounds like a recipe for success.”

Krininger said his next step will be to implement the makeover in his remaining Bedzzz Express stores and to offer it to his nine licensed Bedzzz Express’ outside of Birmingham.

With that done and the national recognition within the industry he’ll get from the makeover, he’ll be able to concentrate on growing his license business beyond the state’s borders, he said.

Leggett & Platt’s Quinn said the video from the Extreme Retail Makeover will be shown at a large industry conference this spring, a Web site will be dedicated to the makeover and certain components will be offered to others in the industry.

Ameriquest Mortgage created a memorable TV campaign with a series of spots centered on the theme “Don’t Judge Too Quickly.” Each spot features someone in a perfectly innocent situation that doesn’t seem so innocent to other characters who walk in at just the wrong moment.

The campaign has a solid theme which is executable in a variety of fresh ways. Each spot is funny, simple, and memorable. However, when I first saw these spots I was a little surprised that they were advertising a mortgage company. The creative approach to each ad just didn’t feel right, considering the client. Take a look at a some of the spots below and tell me whether you think the strategy was smart move for Ameriquest.

I first saw this presentation at Doc Yankee’s Marketing Mojo blog. You can also follow Doc Yankee on Twitter. The slide show presentation is from Jay Conrad Levinson and features 90 things you can do to market yourself and your business in low-cost, but creative ways. Some items on the list won’t be for everyone, but I’m sure you will be able to find a lot of useful information.

My brother Steven turned me onto this spot from American Airlines and I thought I would share it here. I think this spot works for a number of reasons:

  1. Premise - It’s a simple idea: a film producer trots around the globe with her eccentric director scouting locations for a film. She’s exhausted, but because of American Airlines new international business class, she can enjoy some much-needed rest while traveling the world. In your own marketing and advertising efforts, keep your strategy simple and on point. Find that key selling point you can wrap a campaign around.
  2. Problem & Solution - Notice how the commercial sets up a need: busy world traveler wants some quality rest. The solution is the new international business class from American Airlines, which offers seats that can transform into a small bed.
  3. Characters - The eccentric, quirky film director is stereotypical, yet funny and memorable. Even in a thirty-second spot, characters are important.
  4. Pacing - The cuts are quick, but they don’t confuse the viewer. And they add to the humor in the spot. The style of edit should match the subject matter of the piece and support the mood you’re trying to achieve.
  5. Comedy - The movie is about Parisian squirrels who ride scooters. The premise of the movie is irrelevant to the overall strategy, but it provides the quirky comedy necessary to help the spot stay memorable.

And as always, feel free to leave your impressions on this commercial in the “comments” section.

I was recently approached by a potential client with a question, “I’m interested in putting together a 6-8 part educational DVD series. How much will that cost?” On another occassion I received a call from an individual who simply asked, “I want to do a video. How much will that cost?”

If your company puts you in charge of working with a production company to produce a marketing/promotional video, it’s important to understand the budgeting process. There are several factors involved in bidding a job, and there are some questions that you need to ask yourself before picking up the phone to call a video production company. The more specific you are, the more accurate the bid will be. Let’s use the example of the 6-8 part educational DVD series to understand some of the factors involved in bidding a video. Here are some variables that need to be addressed:

  • How long will each of these videos be?
  • What’s the desired format? Do you need single/multiple camera coverage of a live lecture? Do you need a single/multiple camera coverage of a round-table discussion? Will you require any dramatic re-enactments? on-camera interviews? fictional narratives to illustrate a point?
  • Will you need HD or SD?
  • Will you need the production company to conceptualize and script the series, or will you provide the materials?
  • Will the series require a professional voice-over talent, or will the educator drive the series?
  • Will you want to shoot on location? Where? A classroom? Auditorium? Will the location be interior or exterior?
  • Will the videos require any motion animation or heavy graphics? If so, how much?
  • Will the DVDs need to be replicated and packaged with graphic art? If so, will you need one color, two colors, four colors?

The answer to each of these questions will affect the budget of the entire production. They dictate how much crew will be needed on set, how much and what type of gear will be needed, whether actors need to be hired, whether sets need to be built, whether location fees need to be paid, etc.

I understand that sometimes you might not know the answers to these questions, but don’t panic. Talk to potential production companies and allow them to help you narrow your focus. Then you can be assured that you will receive a more accurate bid.

Right now Social Media feels more like the Wild West — no solid rules and everyone is out for himself. Some are afraid to embrace this new generation of marketing, satisfied with the status quo of marketing and sales. However, there’s no ignoring the power of Social Media and Web 2.0. Someone shared this blog post with me a few days ago and the statistics are pretty amazing. The article is titled “20 Reasons Why You Can’t Ignore Social Media.” I want to share the number one reason with you, “394 million people watch video clips online.”

Let that one sink in for a moment. That’s a lot of people watching video, and those are people that you could be reaching with an online video campaign. And the wonderful thing about Social Media is that you can track who watches your videos and learn a lot more about them than traditional TV advertising. And if you can get them talking about your video, then the audience grows exponentially and you can turn that audience into buyers.

Consider the case of the “Will It Blend” video series where the owner of a blender company demonstrates the power of his product by shoving all kinds of objects into the blender. On this 9-minute video, one member of the marketing team discusses the genesis of this campaign and its impact on blender sales. It’s obvious that online video worked for them, and it can work for any business if they’re open to the new frontier of Social Media.