Our free e-newsletter is distributed every first Tuesday of the month. Included in each issue is the “Public Parc,” a forum for discussing different topics pertaining to sales, marketing, video, and social media. Subscribers to the newsletter and readers of the blog are encouraged to get involved in the discussion by posting their comments here. You can also post your thoughts on Twitter, using the hashtag #PublicParc. Here is this month’s Public Parc discussion:

If you were to do a Google search to find a video production company and/or a website design/development company, what search terms would you use?

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Our free e-newsletter is distributed every first Tuesday of the month. Included in each issue is the “Public Parc,” a forum for discussing different topics pertaining to sales, marketing, video, and social media. Subscribers to the newsletter and readers of the blog are encouraged to get involved in the discussion by posting their comments here. You can also post your thoughts on Twitter, using the hashtag #PublicParc. Here is this month’s Public Parc discussion:

In your estimation, how much time per day do you usually spend watching online video?

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I hardly listen to the radio anymore. Since purchasing my iPhone about 18 months ago, I spend my time listening to podcasts centered on the specific topics that interest me. A friend and I tried our hands at podcasting several months ago, but the effort quickly fizzled because we really didn’t have much of a strategy before diving into the deep end. However, now that Parc Entertainment is transitioning into Red Fox Media, I am going to give podcasting another go. I am currently working on developing a format and a strategy, so that this venture won’t drift as aimlessly as the last one.

I’m curious to know how many of you currently host a podcast. Why did you start podcasting? What results have you seen from your efforts? What lessons have you learned? One of the shows I listen to is the Internet Marketing Podcast. A recent episode centered on podcasting and featured an interview with Cliff Ravenscraft, one of the web’s leading authorities on podcasting. He offered some great insights on why podcasting is important and how it can be used to build a brand.

What thrills me about the age in which we live is that there are so many resources now available to marketers that can help build an audience. Social media, online video, podcasting, blogging, e-newsletters - in essence these tools have leveled the playing field somewhat, allowing the smallest of businesses to be heard. But one of the main lessons to take away from my brief foray into podcasting thus far is this - regardless of the medium, a successful marketing campaign is based on a solid, pre-produced strategy. You need to know what your goals are going in. You need to know what it is you want to say. Otherwise, the greatest marketing tools will not be able to help you build your brand.

With that in mind, what are some of your favorite marketing tools? What tactics have proven most successful to your business?

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Experts agree - online video will continue its growth over the next several years as consumption of video content continues to increase. In this video from Beet.TV, Jeff Cole, director of USC’s Center for the Digital Future, predicts that people will soon be spending up to 50 hours per week watching video. This rise (up from only 16 hours in 1975), will be due to the popularity of mobile video. This presents an incredible opportunity for advertisers and marketers, who will be able to use video to reach their audience while consumers are outside the home. This is TV without borders.

The question, however, is on the content itself. Where do you see the trend heading? Do you foresee an audience willing to watch 30 or 60-minute shows on their mobile devices, like Cole predicts? Or, do you you predict that the trend will continue to favor shorter, easily consumable 2-3 minute clips?

In regards to advertisers and marketers, what direction do you see video taking? Will production quality give way to production quantity? In other words, is it more important for advertisers to churn out as much video content as quickly as possible? Or, should they take their time with crafting and creating a well-polished, well-produced marketing video that has a longer shelf life?

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DishyMix is a podcast in which host Susan Bratton interviews well-known media, internet, and marketing executives. The goal is to provide listeners with insights on how to better market themselves and their brands by taking advantage of the philosophies and tools provided by Susan and her guests.

I was listening to episode 137 recently (follow the link to listen or to read the full transcript) and heard a comment that caught my attention. In the episode, Susan interviews Jim Kukral, a speaker, author, consultant, coach on all things business and marketing. He was on the show to promote his book, Attention, This Book Will Make You Money. Read the following segment of the transcript where Jim talks about the topic of motivation (emphasis added):

Jim Kukral: Motivation; well, you know, I’m kind of a different perspective guy. I know that there’s a lot of people who will tell you to go out and do step by step by step stuff, and I’m a big believer in you just have to go out and try and really fail. You really got to go out and fail. And it’s more important than ever in the internet business, is going out and failing as many times as you possibly can.

Susan Bratton: Yeah, fail and optimize, right?

Jim Kukral: Yeah. I mean there’s so much forgiveness out there right now, you know, in the internet marketing space. YouTube, I’ll give you YouTube for example. I mean YouTube has transformed the way that we are okay with videos now. Before YouTube came along everyone had, you thought you had to have this really nice pre-produced, you know, post production video that was very beautiful. Now it’s kind of like, you look at videos like that you’re kind of like “Ugh.”

Susan Bratton: It’s inauthentic now.

Jim Kukral: It is. And, you know, so it’s okay to make poor quality video now. It’s okay to go out and build a website or a blog or do something that’s not completely perfect, and this economy and everything that we’re, the technology that’s coming out is allowing people to be able to go out there and put stuff out there. So if you want to get motivated you got to go out there and actually just really try it.

In its full context, Jim is advocating that entrepreneurs, inventors, small business owners, etc. not be afraid to step out and take risks; that it’s important to try, even if it doesn’t come out quite right; even if it isn’t perfect. He then goes on to say that it’s acceptable to create a poor quality video in today’s market, because it translates into “authenticity.”

So, I’m going to leave this one open for discussion. I would love to hear your thoughts. Here are some things to consider:

  • Do you agree or disagree with Jim’s assessment?
  • Do you feel that it’s okay for a business to create a poor quality marketing video?
  • When you see a brand with a poor quality video, what is your immediate reaction?
  • Should companies start creating lesser quality videos because it makes them look more authentic?
  • What does this mean long-term for video producers?
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Our free e-newsletter is distributed every first Monday of the month. Included in each issue is the “Public Parc,” a forum for discussing different topics pertaining to sales, marketing, advertising, and branding. Subscribers to the newsletter and readers of the blog are encouraged to get involved in the discussion by posting their comments here. You can also post your thoughts on Twitter, using the hashtag #PublicParc. Here is this month’s Public Parc discussion:

What would you list as the top 3 greatest moments in your career?

Video production is an industry full of variety. In my career, I have covered several different businesses, topics, people, and places. Browse through any video director’s client list and you will no doubt see a broad spectrum of projects. However, there may come a point when you are approached by one of your client’s direct competitors to produce video content. Should you take the job or should you politely refuse because of your existing relationship?

The answer to this question depends on a number of factors - most importantly, the nature of the relationship with your existing client. Here are some things to consider:

  • If you signed a non-disclosure agreement with your client, then legally, you might not be able to accept a job from a competitor.
  • If you signed some kind of non-compete clause, then you probably won’t be able to take the competitor’s job.
  • Let’s suppose you produce a lot of content for your client on a regular basis. And let’s suppose each video requires you to be out on location meeting with your client’s vendors and other people your client does business with. Over time, these vendors might come to think of you as part of your client’s business (even though you, in fact, are an independent contractor). If those same vendors see you representing a competing company, they may take offense and the credibility of your first client could be shaken.
  • If your client considers you as their “go-to” guy/gal for production work, they may get their feelings hurt if they realize that you are doing work for their competitor. In which case, they may not want to hire you for their next project. Be careful not to burn any bridges.

Ultimately, the choice you make should be handled on a case-by-case basis, because every situation is different. Obviously, if you have only produced one video for a client, and that project is now five years old, it’s probably okay to accept a job from a competitor.

It also might be helpful to address these concerns with a new client before the first project gets underway. If the new client is looking for a long-term relationship, then you probably need to discuss any non-compete policies the company may have. I know it’s tempting to jump at a good offer when it comes your way, but more important than new jobs are the relationships you have established with your existing clientele.

So now I’ll open the floor for discussion. What would you do in a situation like this? Do you agree or disagree with the considerations mentioned in this post?

If you watch a lot of movies, you will soon pick up on certain devices that are used over and over again, like a car that won’t start when the killer is closing in on the main character. One of the cliches that I’ve noticed is often used during a dramatic scene between two characters. Usually, the characters are at odds with each other and the scene is tense, filled with a lot of dialogue. Inevitably, Character #1 will end the conversation and then dramatically walk away from the confrontation. However, just before he/she leaves the room, Character #2 will stop Character #1’s exit with one last word. You might see this play out in an FBI office when the young, brash agent starts to walk away from his supervisor. Just before getting to the door the supervisor will say, “Agent Pearson.” At which point, the young agent will turn around. The two lock eyes for a moment and the supervisor adds, “Be careful out there.”

What other movie/TV cliches have you noticed?

salesBusiness leads are great. As a young entrepreneur or freelancer, leads give you a boost of encouragement. However, those leads are worthless if you can’t keep track of them. And if you can’t keep track of them, more than likely you won’t be able to close the deal.

For me, it seems that leads start pouring in while I’m buried with other jobs, making it easier for those leads to fall between the cracks. It’s important to have some kind of management system in place so that you can organize your leads and follow up promptly.

This doesn’t have to be some sophisticated database, but it does need to provide you with some basic information:

  1. Name of your potential client
  2. Contact information
  3. Description of the project
  4. Estimated budget
  5. Status of the lead

The last item on the list is one of the most important things to keep track of. It tells you how close you are to closing the deal. I also like to make a note of how my contacts find me. This helps gauge the effectiveness of my marketing strategies.

I use Evernote to manage my leads, and I keep everything in a simple list form. Using Evernote is helpful for me because the information will sync between my iPhone and my desktop. So, if I’m out on a shoot and a new lead pops up, I can quickly make a note of it on my phone and have that information when I get back to my office.

What method works best for you?

I received an email a few days ago from an individual interested in purchasing a large quantity of videotape. I quickly scanned the email. It was odd, but I just  assumed he made an honest mistake. After all, we are a video production company, not a supplier. I responded and recommended a reputable supplier that I have used several times before.

After sending the email, I looked at his original message and read it more carefully. The more I read, the more suspicious it sounded. First, he introduces the email by giving his name, but does not tell me who he works for and what position he holds. Second, he doesn’t seem to know whether I am a video production company or an equipment supplier. If he obtained my email address from my website, then he would easily see that Parc Entertainment is a video production company. Third, if he is a professional in the production industry (as he indicates both from the content of his email and his email address) then surely he would be aware of the production supply businesses that are out there. And finally, there’s something about the way the message reads that throws up a red flag. The grammar isn’t quite right and some words are misspelled. Here’s the original message I received:

GOOD DAY,
I Am …,I Want to Order The Product Bellow.

SONY DVCAM TAPE PDV184N …………………….

165UNITS

I Will Like You To Get Back To Me Now With The Total Cost Plus Sales Tax.I Will Forward My (Visa Card) or (Master Card) Details For Payment As Soon As You Email Me Quote..

If you don’t have the tapes or you are a video production store,Videographers or photgraphers and you have a supplier that you can help us place a special order overnight and we can offer $3 on each unit for service render fee and make payment upfront before you place the order.We want your store to help us order from any supplier you know because we are busy in our production film field.

Get Back To Me Soonest on email.

After sending my response, recommending a media supplier, I received this email…
Hi Clint,Thanks for your email.I want to know if you can help us place a special order for 165units of sony tapes and we will make payment upfront plus tax and give you extra $3 on each unit for service render fee.Pls render us the favour because we are kinda busy on a film location field.
This second message deepened my suspicions. First, in my experiences in production, I have never heard someone from the industry refer to the set as a “film location field.” More common expressions are “on set,” or “on location,” Second, why would someone in the production industry insist on paying extra to purchase video tape through a third-party? In my response to this email, I again recommended a supplier that I have used before and stressed the fact that he would save both time and money by going directly to this particular company to purchase tape. Here is the third message I received from him…
Clint,I know it will save me money but i will appreciate if you can get us the units through your company and we will keep you in our record for future business on video production contract.
In my final message, I politely thanked him for his willingness to keep my company in mind for future reference, but would be unable to help him with his request. I found it odd at how determined he was to purchase tapes through me, even after I mentioned how it would save him money by going to a supplier directly. I never heard back from him after that.

So, what is your verdict? Do you believe this to be a scam?