Parc Entertainment - A Video Production Company

Our free e-newsletter is distributed every first Monday of the month. Included in each issue is the “Public Parc,” a forum for discussing different topics pertaining to sales, marketing, advertising, and branding. Subscribers to the newsletter and readers of the blog are encouraged to get involved in the discussion by posting their comments here. You can also post your thoughts on Twitter, using the hashtag #PublicParc. Here is this month’s Public Parc discussion:

What would you list as the top 3 greatest moments in your career?

Video production is an industry full of variety. In my career, I have covered several different businesses, topics, people, and places. Browse through any video director’s client list and you will no doubt see a broad spectrum of projects. However, there may come a point when you are approached by one of your client’s direct competitors to produce video content. Should you take the job or should you politely refuse because of your existing relationship?

The answer to this question depends on a number of factors - most importantly, the nature of the relationship with your existing client. Here are some things to consider:

• If you signed a non-disclosure agreement with your client, then legally, you might not be able to accept a job from a competitor.
• If you signed some kind of non-compete clause, then you probably won’t be able to take the competitor’s job.
• Let’s suppose you produce a lot of content for your client on a regular basis. And let’s suppose each video requires you to be out on location meeting with your client’s vendors and other people your client does business with. Over time, these vendors might come to think of you as part of your client’s business (even though you, in fact, are an independent contractor). If those same vendors see you representing a competing company, they may take offense and the credibility of your first client could be shaken.
• If your client considers you as their “go-to” guy/gal for production work, they may get their feelings hurt if they realize that you are doing work for their competitor. In which case, they may not want to hire you for their next project. Be careful not to burn any bridges.

Ultimately, the choice you make should be handled on a case-by-case basis, because every situation is different. Obviously, if you have only produced one video for a client, and that project is now five years old, it’s probably okay to accept a job from a competitor.

It also might be helpful to address these concerns with a new client before the first project gets underway. If the new client is looking for a long-term relationship, then you probably need to discuss any non-compete policies the company may have. I know it’s tempting to jump at a good offer when it comes your way, but more important than new jobs are the relationships you have established with your existing clientele.

So now I’ll open the floor for discussion. What would you do in a situation like this? Do you agree or disagree with the considerations mentioned in this post?

If you watch a lot of movies, you will soon pick up on certain devices that are used over and over again, like a car that won’t start when the killer is closing in on the main character. One of the cliches that I’ve noticed is often used during a dramatic scene between two characters. Usually, the characters are at odds with each other and the scene is tense, filled with a lot of dialogue. Inevitably, Character #1 will end the conversation and then dramatically walk away from the confrontation. However, just before he/she leaves the room, Character #2 will stop Character #1’s exit with one last word. You might see this play out in an FBI office when the young, brash agent starts to walk away from his supervisor. Just before getting to the door the supervisor will say, “Agent Pearson.” At which point, the young agent will turn around. The two lock eyes for a moment and the supervisor adds, “Be careful out there.”

What other movie/TV cliches have you noticed?

Business leads are great. As a young entrepreneur or freelancer, leads give you a boost of encouragement. However, those leads are worthless if you can’t keep track of them. And if you can’t keep track of them, more than likely you won’t be able to close the deal.

For me, it seems that leads start pouring in while I’m buried with other jobs, making it easier for those leads to fall between the cracks. It’s important to have some kind of management system in place so that you can organize your leads and follow up promptly.

This doesn’t have to be some sophisticated database, but it does need to provide you with some basic information:

1. Name of your potential client
2. Contact information
3. Description of the project
4. Estimated budget
5. Status of the lead

The last item on the list is one of the most important things to keep track of. It tells you how close you are to closing the deal. I also like to make a note of how my contacts find me. This helps gauge the effectiveness of my marketing strategies.

I use Evernote to manage my leads, and I keep everything in a simple list form. Using Evernote is helpful for me because the information will sync between my iPhone and my desktop. So, if I’m out on a shoot and a new lead pops up, I can quickly make a note of it on my phone and have that information when I get back to my office.

What method works best for you?

I received an email a few days ago from an individual interested in purchasing a large quantity of videotape. I quickly scanned the email. It was odd, but I just  assumed he made an honest mistake. After all, we are a video production company, not a supplier. I responded and recommended a reputable supplier that I have used several times before.

After sending the email, I looked at his original message and read it more carefully. The more I read, the more suspicious it sounded. First, he introduces the email by giving his name, but does not tell me who he works for and what position he holds. Second, he doesn’t seem to know whether I am a video production company or an equipment supplier. If he obtained my email address from my website, then he would easily see that Parc Entertainment is a video production company. Third, if he is a professional in the production industry (as he indicates both from the content of his email and his email address) then surely he would be aware of the production supply businesses that are out there. And finally, there’s something about the way the message reads that throws up a red flag. The grammar isn’t quite right and some words are misspelled. Here’s the original message I received:

GOOD DAY,
I Am …,I Want to Order The Product Bellow.

SONY DVCAM TAPE PDV184N …………………….

165UNITS

I Will Like You To Get Back To Me Now With The Total Cost Plus Sales Tax.I Will Forward My (Visa Card) or (Master Card) Details For Payment As Soon As You Email Me Quote..

If you don’t have the tapes or you are a video production store,Videographers or photgraphers and you have a supplier that you can help us place a special order overnight and we can offer $3 on each unit for service render fee and make payment upfront before you place the order.We want your store to help us order from any supplier you know because we are busy in our production film field.

Get Back To Me Soonest on email.

Hi Clint,Thanks for your email.I want to know if you can help us place a special order for 165units of sony tapes and we will make payment upfront plus tax and give you extra $3 on each unit for service render fee.Pls render us the favour because we are kinda busy on a film location field.

Clint,I know it will save me money but i will appreciate if you can get us the units through your company and we will keep you in our record for future business on video production contract.

Our free e-newsletter is distributed every first Monday of the month. Included in each issue is the “Public Parc,” a forum for discussing different topics pertaining to sales, marketing, advertising, and branding. Subscribers to the newsletter and readers of the blog are encouraged to get involved in the discussion by posting their comments here. You can also post your thoughts on Twitter, using the hashtag #PublicParc. Here is this month’s Public Parc discussion:

In this month’s issue we posted an article about the importance of alleviating fear to pave the way for a sale. In your experiences, has there ever been a time when a particular company representative went out of his or her way to ensure that your concerns were addressed? Can you describe the situation and how the company’s efforts made you feel as a consumer?

Our free e-newsletter is distributed every first Monday of the month. Included in each issue is the “Public Parc,” a forum for discussing different topics pertaining to sales, marketing, advertising, and branding. Subscribers to the newsletter and readers of the blog are encouraged to get involved in the discussion by posting their comments here. You can also post your thoughts on Twitter, using the hashtag #PublicParc. Here is this month’s Public Parc discussion:

In this month’s issue we posted an article about E-Consultancy, a company who decided to put a live Twitter feed on their home page to see what people are saying about their brand. Comments are not filtered and may reflect positively or negatively on E-Consultancy. Do you feel that this decision was good or bad for the E-Consultancy brand?

Our free e-newsletter is distributed every first Monday of the month. Included in each issue is the “Public Parc,” a forum for discussing different topics pertaining to sales, marketing, advertising, and branding. Subscribers to the newsletter and readers of the blog are encouraged to get involved in the discussion by posting their comments here. You can also post your thoughts on Twitter, using the hashtag #PublicParc. Here is this month’s Public Parc discussion:

When you are faced with a purchasing decision, what is it that prompts you either to buy or to shop elsewhere?

Periods of uncertainty often plague both the freelancer and the small business owner. Staying motivated is key, and everyone has their own methods of self-inspiration. Many people surround their work area with inspiring quotes, just to maintain an aura of postivitity. Here’s a little nugget that I keep taped to my desk. I refer to it from time to time when negative thoughts start creeping in. I’d be intereted to know how you stay motivated.

This is the beginning of a new day.

God has given me this day to use as I will.

I can waste it or use it for good.

What I do today is very important because I am exchanging a day of my life for it.

When tomorrow comes, this day will be gone forever, leaving something in its place I have traded for it.

I want it to be gain, not loss - good, not evil,

Success, not failure in order that I shall not forget the price I paid for it.

Ameriquest Mortgage created a memorable TV campaign with a series of spots centered on the theme “Don’t Judge Too Quickly.” Each spot features someone in a perfectly innocent situation that doesn’t seem so innocent to other characters who walk in at just the wrong moment.

The campaign has a solid theme which is executable in a variety of fresh ways. Each spot is funny, simple, and memorable. However, when I first saw these spots I was a little surprised that they were advertising a mortgage company. The creative approach to each ad just didn’t feel right, considering the client. Take a look at a some of the spots below and tell me whether you think the strategy was smart move for Ameriquest.