It’s difficult to predict just how successful an online video will be, but all popular videos have one thing in common - great content. That’s rule number one. Create great content and the chances of your video going viral will definitely increase. But using the phrase “great content” is a bit vague. Ultimately, what does this mean? And what factors prompt people to pass videos on to others?

Sarah Wood of Unruly Media offers the following eight characteristics of successful online videos. These “viral triggers,” as Wood describes them, are necessary if you want to turn a passive viewer into an active viewer.

  1. funny
  2. sexy
  3. random
  4. surprising
  5. illuminating
  6. shocking
  7. spectacular
  8. hyper-relevant

I’ve written several posts discussing Web 2.0 and the evolution of media across all platforms. Any person, business, organization, etc. that fails to recognize the participatory nature of today’s media and refuses to get involved, will fall way behind in the areas of marketing, advertising and public exposure. I came across this great video today by Niko Pereira, featuring Henry Jenkins of MIT, who discusses how media is changing. Worth watching.

Henry Jenkins on Transmedia - November 2009 from niko on Vimeo.

I was listening to an internet marketing podcast recently and the hosts of the show were discussing how E-Consultancy is using Twitter to join in on public conversations related to their company. Here’s a quick synopsis of E-Consultancy, as stated on their website:

Econsultancy is a community where the world’s digital marketing and ecommerce professionals meet to sharpen their strategy, source suppliers, get quick answers, compare notes, help each other out and discover how to do everything better online.

Founded in 1999, Econsultancy has grown to become the leading source of independent advice and insight on digital marketing and ecommerce.

Our reports, events, online resources and training programmes help our 80,000+ members make better decisions, build business cases, find the best suppliers, look smart in meetings and accelerate their careers.

E-Consultancy searched for what people were saying about them on Twitter and placed a live feed of those tweets right on their home page. And there’s no content filtering, so if there are people out there with negative feelings toward E-Consultancy, those thoughts will show up right on the home page.

Just a few years ago, this practice of exposing potential customers to potentially negative reviews would be a no-no. However, in today’s social media world, this transparency might be refreshing. It demonstrates to the public that this company listens to their customers and strives to be prompt in addressing all concerns. It shows that they are engaged and tuned in to conversations about their brand.

This doesn’t mean that you have to put a live Twitter feed on your home page, but it does illustrate the point that as business owners, we have a responsibility to the people we serve. You need to be engaged in what people are saying about your brand. Listen to them. Respond in a timely manner. And always look for ways to improve your brand.

What are your thoughts about E-Consultancy’s move? Good or bad?

The term “virus” or “viral” has such negative connotations, and usually, for the sake of your health, you want to stay away from any kind of virus. But in the world of online marketing, you want your brand and your campaign to be viral. You want people linking to your content, retweeting your thoughts, embedding your videos. Viral marketing is all about spreading your identity across the web, increasing your exposure to the world.

The premise sounds simple enough: create compelling content that people will be inclined to pass along to others. But devising that content in a blogosphere numbering in the millions is far more tricky. On his blog, Thomas Baekdal shares his “7 Tricks to Viral Web Marketing” and posts several examples of successful campaigns, including a short online film series from BMW, called “The Hire.”

Now, I realize that not all of you have the money to invest in a campaign of this magnitude. Most likely you will need to create a concept that can be repeated quickly with minimal cost. In a post on this blog a few years ago, we discussed the success of the “Will It Blend?” campaign, whose concept could be produced over and over again, with minimal cost.

Take a look at the videos on Baekdal’s site. Maybe that will jump start your creativity as you think of ways to best market your company and services. Feel free to look through our archives for other interesting articles on utilizing video to propel your marketing campaign. And be sure to comment on your favorite viral videos and why you think they’re successful.

In a post last summer I mentioned SnagFilms as a great place to find free documentary film content on the web. Recently, Hulu has gained popularity among online video watchers. On the site you can watch movies, current TV shows, classic films, and a host of other clips — all for free. And the quality of the videos on Hulu looks great.

Now the two sites have teamed up. A press release on the SnagFilms website announces that SnagFilm documentaries will now be made available on Hulu. Here’s an excerpt:

SnagFilms brings the best nonfiction films to the web audience, promotes viral web distribution through virtual movie theater widgets, and engages viewers to assist in charitable and community efforts. “SnagFilms was created to make more great films available to the broadest possible audience. Now with Hulu we can delight viewers on one of the Internet’s most-visited video sites with a growing set of documentaries from our large library, and deepen the already broad set of entertainment choices that Hulu offers,” said Rick Allen CEO of SnagFilms.

I look forward to perusing the site for solid documentary content. Now it’s just finding the time to watch the films.

Right now Social Media feels more like the Wild West — no solid rules and everyone is out for himself. Some are afraid to embrace this new generation of marketing, satisfied with the status quo of marketing and sales. However, there’s no ignoring the power of Social Media and Web 2.0. Someone shared this blog post with me a few days ago and the statistics are pretty amazing. The article is titled “20 Reasons Why You Can’t Ignore Social Media.” I want to share the number one reason with you, “394 million people watch video clips online.”

Let that one sink in for a moment. That’s a lot of people watching video, and those are people that you could be reaching with an online video campaign. And the wonderful thing about Social Media is that you can track who watches your videos and learn a lot more about them than traditional TV advertising. And if you can get them talking about your video, then the audience grows exponentially and you can turn that audience into buyers.

Consider the case of the “Will It Blend” video series where the owner of a blender company demonstrates the power of his product by shoving all kinds of objects into the blender. On this 9-minute video, one member of the marketing team discusses the genesis of this campaign and its impact on blender sales. It’s obvious that online video worked for them, and it can work for any business if they’re open to the new frontier of Social Media.