img_5638b2In my experiences as a video producer and director, I have learned that clients can fall under two extremes: On one end of the spectrum are clients who are heavily involved in every stage of the process.  On the other end of the spectrum are the clients who take a “hands off” approach. They approve the creative strategy and then let the production company produce the video. Then, they will come back in during the editing process to give notes. And, of course, there are clients who will fall somewhere in the middle.

Ultimately, it’s your responsibility as a producer/director to give the client what they want. You need to recognize their particular work habits and learn to adapt accordingly. But if you are faced with a client who prefers a “hands off” approach it can be difficult to determine if you are on the right track. You could be faced with a big problem if you have already shot all of your footage and invested a lot of time in the edit only to discover that your client didn’t like the way you shot a particular scene. Or they might not like the wording of the script in a particular section. Or they might not like the look of a certain location. However, there are things that both the client and the video director can do to avoid costly re-shoots or extra time in the editing suite.

Directors, don’t ignore the client while on set. If you see that they are standing off by themselves, encourage them to come over and take a look at each shot before you start filming. Ask them if the lighting, framing, blocking, etc. is what they had in mind. Before moving on to another scene, ask the client if there is any other shot that they need before wrapping the gear. Clients, make sure that someone from your team is on location to supervise the shoot. Don’t be afraid to look over the director’s shoulder. Ask questions. Be honest about what you would like to see. Make sure that the footage you are getting is the footage you want. Better to have the footage and not need it, than need it and not have it.

Ultimately, a video production is a collaborative process, so both parties should respect each other and listen to any creative input. The client and the production company both want to produce the best video possible. And that’s some common ground from which to start.

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checklistWhat your video production doesn’t know can hurt you. Many people who have little experience working with video production companies usually feel a bit overwhelmed. They understand that they need to produce a video for their company, non-profit, school, etc. but beyond some basic generalities about the project, they aren’t sure what the video production company needs or needs to know. If the entire process is to run smoothly, you need to provide the video production company with some logistical details. A good producer or director will know to ask you these questions, but it’s still a good idea to have this information in-hand when you discuss the project with your video production company. Here are some details that need to be hammered out:

Project Overview

  • What/Who the video is for
  • The goals/objectives of the video
  • The desired length of the video
  • Where the final video will be shown (website, public event, seminar, trade show, in-house communication, sales meetings, etc.
  • The deadline (Read this post regarding video production deadlines and how to schedule your video project accordingly.)

Technical Details About the Project

Responsibilities

  • Script-writing responsibilities (will the video production company be required to conceptualize and write the script, or will your department handle that task?)
  • On-camera talent (will the project require professional talent to be provided by the video production company, or will your company provide employees for the video?)
  • Voice-over talent (will the production company need to provide this, or do you have someone available that you have used before?)

The Video Shoot (this will help the video production company determine how many shooting days are necessary)

  • The amount of material that needs to be shot
  • The specific people/places/products/etc. that needs to be shot
  • The number of different locations
  • The number of people that need to be interviewed
  • The amount of archival footage, stock footage, and/or stills that will be needed

On Location Considerations

  • Addresses and directions to all locations
  • Contact person for each location
  • Loading/Unloading zones
  • Specific location protocol (security concerns, where to sign in, where the video production company can and cannot go while at the locaton)
  • Staging area (an out-of-the-way place at the location where the video production company can store their gear)

I recommend taking the video production company representatives on a tech scout of each location before the shoot, so you can go over these details and clarify any unresolved issues. A good tech scout will catch potential problems before the shoot begins.

Clear, consistent communication between yourself and the video production company will be of enormous benefit when the shoot begins. Take the time to conduct thorough pre-production planning. Provide the video production company with everything they need. Your finished video will be a lot better because of it.

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*Don’t let the higher number - 1080 make you think that it’s better, or has a higher resolution that 720. Both are official high-definition formats. The difference is mainly in how the two formats record an image. The “i” in 1080i stands for “interlaced,” and the “p” in 720p stands for “progressive.” An interlaced image is created by breaking the image you see on your screen into two separate “fields” - upper and lower. Scan lines reproduce the image on the screen by scanning horizontally, top to bottom. On the first pass, the scan lines recreate every even line. On the second pass, the odd lines are recreated. The horizontal lines are interlaced to show you the complete picture. In HD video, there are 1080 horizontal scan lines. A progressive image is created by scanning the entire image in order, all at once, much like a single frame of film.

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This question came to me recently…

We have a cannon XHA1 and are having issues shooting dark objects inside. The pixels within the dark areas become noisy or fuzzy. It seems like lower shutter speeds help this issue but don’t resolve it all together.

If you are shooting video in low light and your camera is set to auto iris, the camera will maximize all available light to boost the exposure. This results in grainy, or noisy video. You can also introduce grain onto your video if you increase the camera’s gain to compensate for low light. Many video cameras with manual controls allow you to control the amount of gain, usually in increments ranging from 0db to 18db.

To ensure that your image is clear, sharp and clean, you need to ensure that there is enough light on set for a proper exposure. If your script requires that you shoot nighttime scenes, or scenes in dark interiors, remember that the illusion of darkness is created NOT by taking away the amount of light on set, but by increasing the amount of contrast. You can shoot nighttime scenes without grain by knowing how to properly light the set.

clint-on-dollyA successful video production crew is a prepared video production crew. Every possible variable must be considered before heading out on location to shoot a project for a client. Your job as a video producer is to make sure that the client has everything he/she needs. So, if something unexpected pops up, you will be there with a quick solution to the problem. Accommodating the client in a prompt, professional manner is essential in building good word-of-mouth and repeat business.

Being prepared means building a versatile production kit, so that you will always have the right tools while on location. Now, I realize that everyone doesn’t have a full two ton production truck sitting in the parking lot outside the office, but you do need to focus on building up a solid production kit. This happens gradually, so you will have to rent gear when you need to. The most important thing to remember is that you, as a video producer, need to anticipate. Always expect the unexpected.

In the world of video production, the word “schedule” is used very loosely. Things get shuffled around. Shot lists change. A client’s needs might shift depending on what’s happening on set. For example, a client might tell you, “Don’t worry about audio for Friday. We will only need it on Saturday.” What happens if you leave your audio gear at the office and Friday afternoon the client tells you, “Oh, we need to mike this guy up for a quick interview.”? It doesn’t reflect well on you as a producer.

Even the most experienced video producer/director makes mistakes. The goal is to learn from these mistakes. Remember, luck favors the prepared.

Parc Entertainment is now in a new location in the heart of Five Points South. Our new address is 1312 20th Street South, Birmingham, AL 35205. We occupy the second floor of an old white Victorian house that backs up to Cobb Lane. Email addresses, phone and fax numbers remain the same. More exciting developments are in store for our company as we work on expanding our resources to help our clients execute their marketing strategies. Send us an email or give us a call if you are interested in video production, web design/development, or graphic design & identity.

I’ve heard it said that video production is 75% furniture moving. There’s a lot of truth in that statement. Shooting on location can be a very intrusive process. There’s a lot of people, a lot of gear, and a lot of commotion. A lot of re-adjusting takes place while on location to make room for the camera, the lights, the crew, etc. Many times I will arrive on location to shoot a corporate video and my client can’t believe the amount of gear my crew and I have brought with us. If your company has hired a video production company to come out and profile your business, it’s important to know what to expect and how to prepare.

In previous articles I have gone over important tips for mapping out your entire production project and scheduling individual shooting days. In this article, I would like to give some advice on how to prepare your office before the production company arrives.

Coordinate

If you work for a large corporation, more than likely you will have to reserve areas of your office in advance. Talk to your office manager. Make sure he/she has the video shoot written on the calendar. Find out which rooms in the building are available and which are not. There have been moments when my crew and I spent valuable time just walking around with my contact trying to find available rooms in which to shoot.

Communicate

Make sure other employees in the office know about the shoot well in advance. Let them know what’s expected of them. Let them know which areas of the office the production company will be using. Make sure that everyone comes to work that particular day dressed appropriately. There have been days when my crew and I have arrived on location, only to discover that no one else other than my contact knew we were coming.

Think Aesthetically

When conducting employee interviews or client testimonials, a video production company will seek out those places in your office that look the best. Usually, a producer and/or director will scout your offices before the shoot, but budget constraints can sometimes prevent a tech scout. So that means it’s up to you to have areas in your office prepared before the production company arrives. Here are a few things to consider:

  1. Look for areas in your office that have character and color. Conference rooms are usually bland and therefore not a great option for conducting on-camera interviews.
  2. If you have to use a room without much color, can you bring items in from other areas in your office to dress up the set? Artwork, plants, pictures, books? Look for anything that can support the look and the subject matter of your video.
  3. Remove any unwanted posters, etc. from the room. Look out for anything in the background that advertises someone else’s brand.

Think Spatially

As mentioned previously, video production can be intrusive. The crew will need furniture and other items moved in order to make room for equipment. Find those areas in your office that provide the most space in which to work. Find out what furniture can and cannot be moved. Also, make note of the most convenient elevators, service ramps, loading docks, etc. to help the crew maintain efficiency as they move in and out of the office.

The most important part of the video production process happens well before the camera starts rolling. A well executed pre-production ensures a more enjoyable and efficient production experience for all involved.