Parc Entertainment - A Video Production Company

I love my iPhone. It’s incredible to have that many resources and tools in one device. I’m always interested in learning about new apps that can increase productivity and make my life a little more organized and efficient. Last month I posted a video about Cinemek’s storyboarding application, Hitchcock. Today I wanted to post a little information about Helios. Released last April, Helios is a tool for cinematographers that will allow you to calculate the position of the sun for any given day, at any given time, at any given location around the world. This can be an incredibly useful tool for DP’s working with natural light. Let’s say you have an exterior shoot in Grand Rapids, MI next month, but it’s overcast and rainy on your location scout . With the Helios app, you can instantly calculate where the sun will be at the exact moment of your shoot. It’s a great way to keep track of the ever-changing lighting conditions when shooting outdoors.

While in college, I majored in film/video production and minored in art with a photography concentration. When it comes to sketching/drawing, I am capable, but by no means am I an expert. That’s why, when it comes to storyboarding my projects, I am much more comfortable writing out a shot list with simple diagrams. Drawing storyboards is just too time consuming for me.

Pre-visualization is an excellent tool for any video/film project, including marketing/promotional videos for a client. To have the ability to show a client what your vision is (rather than describe it) is a huge plus. That’s why my eyes almost popped out of my head a few months ago when I ran across a storyboarding app for the iPhone. It’s called Hitchcock and it’s from Cinemek. The app allows you to create professional storyboards by using the phone’s camera. Simply take a photo, add in camera directions, and lay it on your timeline. You can even insert music and other audio if you’d like. Once the storyboard is complete, you can export it as a pdf and email it to your client or others on your crew. Take a look at the demo below.

Hitchcock in action! from cinemek / Hitchcock on Vimeo.

I’ve been drafting contracts recently for some new projects, and it got me thinking not only about the importance of having a contract, but the value in having the right content written up in your contract. You need to make sure that your contract covers any possible variable, so that if conflicts arise, you and your business will be covered. Of course, knowing exactly what to include can be difficult. After all, we that work in the production industry are creative folks, so the administrative tasks of running a business can be a challenge. Based on my experiences, here are a few guidelines on drafting a contract.

1. Describe the scope of the project. This may sound like a no-brainer, but it’s very important. You need to make sure that both you and your client are clear on the project as a whole. What is this video for? What are the goals? What will the video hope to achieve?
2. Based on the scope of the project, define the specific services you will perform so that the project responsibilities are fulfilled. Make sure you spell out exactly what you will be doing over the course of the production. Also spell out what you need from your client. Sometimes, in order to complete a video, I need my clients to provide me with still images, company logos, backgrounds, fonts, etc. In any contract, both parties should be clear on what their individual responsibilities are.
3. Specify the video project’s budget. Verbage is important here. Don’t say, “the budget for the video production services described herein are estimated at…” Never estimate in your contract. Be specific. Just write in what the budget will be.
4. Specify how much time you will be investing in the video. Every budget I draft is based on a number of factors, including the amount of time I plan on spending in pre-production, production, and post-production. Place these figures in your contract somewhere. It can read something like this, “The above budget includes X hours of pre-production, X hours of production, and X hours in post-production.  Should Client request changes to the project and Company’s time exceeds the budgeted time, Client agrees to pay Company its standard rate of X in order to complete the changes.” This particular clause covers you in case you get into production and your client starts making a lot of unexpected changes. If you aren’t covered in this way, you may find that you’re spending a lot of extra time on the video and not getting paid for it.
5. Define the payment schedule. I always ask my clients for a deposit before I start work on any video project. This money helps to offset initial time invested in the pre-production phase. I also make sure to specify in my contracts that deposits paid are non-refundable. This covers me in the event that a client pulls the plug on the video. In addition to the deposit, you need to specify project milestones at which time additional payments are due. For example, I usually ask my clients for a second payment after the video shoot, with final payment due after the video is approved.
6. Insert a clause to cover late payments. To help my cash flow, all of my invoices are net-15. However, net-30 is more realistic. Clients will often push that to net-45 or even net-60. To ensure that you receive payment from your clients in a timely fashion, insert a clause indicating that a late fee will be applied to any balance that is more than 30 days overdue. This will protect you in case your client is negligent about making payments.
7. Specify the delivery date. Make sure both parties understand when project milestones are supposed to take place, including delivery of the final video. Now, look back to #3 on this list. It’s important to remind the client (within the context of the contract) that any delay on their part in getting necessary materials to you will delay the completion of the video. You don’t want to be locked in to a deadline on the 10th of the month when you’re in your office on the 8th still waiting for your client to send photos, logos, fonts, etc.
8. Be sure to retain certain rights to the video. Every video completed is an addition to your demo reel that can possibly help you land the next job. So, in your contracts, specify that you retain the right to use the final video for display, publication, exhibition, awards, etc. for your own promotional purposes. I have never had a client that had a problem with this and it grants me the permission to show my work to other potential clients.

Working in video production as an independent professional or business owner can be a trial-and-error existence. Mistakes will be made and hopefully, lessons will be learned. The way I write my contracts is based on my experiences as a professional producer/director and business owner. Hopefully, these insights will help you in your own ventures.

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Based on my last post, I received another question regarding clients and client relations. My last post discussed those who like to include a little too much information into their videos. This particular question focuses on clients who can’t stick with the shooting schedule. Here’s the question:

My client is very knowledgeable about his business, but won’t follow a cut sheet to save their lives! We’ve been there to give directions and they are great about that. However, any general advice on how to shoot this smoothly (even w/o the cut sheets) so the post production isn’t a hair puller?

Let me first say that video shoots rarely stay on schedule. Once you get on location, things can get shuffled around and your day can run late. So, don’t panic if you’re at the end of the first day and you haven’t accomplished all that you hoped. I have written some articles on this blog that discuss shooting schedules. Hopefully you can find some valuable info in my archives that will help you schedule your video shoots.

Second, when you’re talking to your client about the shooting schedule, try approaching the subject from a financial angle. Staying true to the shot list will help everything run more efficiently, which will save your client money. I always tell clients that spending the time in pre-production to create and maintain a solid shooting schedule is vital to staying on budget.

Third, realize that many times you will simply have to “go with the flow.” As I said earlier, things fluctuate. Often, the activity on location will dictate how and what you shoot, not the other way around. For example, while working on a video project for a manufacturing company, I simply had to shoot the action as it happened. I couldn’t tell the foreman, “Hey, we need to shoot ‘X’ at station 2 right now,” because the manufacturing process has its own schedule. Sometimes there was no activity at station 2. I simply had to stay flexible and go where the action was. It did mean I had to jump around quite a bit, but that’s part of the documentary process. Sometimes it can’t be contained in a nice, neat shot list.

If you find that you are shooting your project in this style, remember to do one of two things (doing both would be even better):

1. Maintain a running log of what’s been shot
2. Slate everything (simply write down on a piece of paper what the camera is looking at, hold it up in front of the camera, and film it for a few seconds, just for reference).

Having a reference marker in your footage will help tremendously in post-production. That way, your editor can easily match up your shot with what’s mentioned in the script. Let’s say your video is for a drilling company and the script reads, “With our new, state-of-the-art Hole-Maker 9000, we can…” Well, if your editor has hours of footage showing different types of machinery, how is he/she supposed to know which piece of footage is the Hole-Maker 9000?

Yes, staying on schedule will make everyone happier and it will keep production costs down, but remaining open to new possibilities means that you may find a great storyline when you least expect it.

Clients come in all shapes and sizes. For some of our video projects, we simply shoot and then turn over all raw footage to the client so they can edit it themselves. Some businesses we work with have their own in-house marketing team. They create the concept, write the script, and hire us to produce the final piece. Other clients will lean on our expertise to conceptualize, write, shoot, and edit their marketing videos. Every client is different. They have different needs, different expectations, different ideas, and different ways of doing things. Your job as a video producer/director is to listen to their needs, respect their opinions, and advise them when they need guidance throughout the production process.

A friend of mine recently sent me an email asking for my advice on a particular situation. She is currently working on a video and her client has some great ideas, but there is one problem: the client is trying to put too much into the video.

I’ve been in creative meetings when the client throws a lot of information at me. But that’s not a bad thing. When you first get started on conceptualizing and writing a video, you want as much information as possible. The biggest challenge comes when you have to narrow your focus and sculpt that information into usable material for the final script. If you’re having trouble convincing your client to reduce the amount of info that he/she wants in the video, here’s some advice:

1. Listen and Take Notes - during those creative meetings, pay attention to everything they say and take notes as you go. The act of physically writing down your client’s ideas tells them that you value their input. By engaging them in this way, you will earn their respect and trust and they will be more receptive to your creative suggestions.
2. After getting all the information, it’s time to trim the fat. Ask your client a few follow-up questions. These questions will encourage your client to narrow his or her focus and concentrate on those elements of their business that are most important: a) How do you want the public to perceive you?
   b) Using one sentence, how would you describe your company’s identity/mission?
   c) What is your mission statement?
   d) What are three key selling points for your business?
   e) What objections do people have when it comes to making a purchase? i.e. what prevents them from buying from you?
3. Explain the process - As politely as you can, explain the process of creating a video. Emphasize the importance of creating a video with a strong, central theme and a simple message. Bombarding the viewer with too much information will only confuse the audience and will result in more questions being asked than being answered.
4. Make Comparisons - Show the client samples from your reel and walk them through the case study of each project. Show them through these videos how a simple approach is usually the best approach. You might also ask your client to think of their favorite commercials or favorite long-format videos. Walk through those videos and ask your client, “What makes these videos so memorable? Why do you like them? Why are they successful?” Usually, it’s because the director boiled everything down to a simple concept that an audience could easily digest.

And remind your client of that adage, “The simplest solution is the best solution.”

The biggest challenge in writing the script for a sales or promotional video is not knowing what to include, but knowing what to leave out. I’m wrapping up work this week on a script for a 90-second sales video and so this particular topic has been on my mind.

The initial creative session with the client involves a lot of fact-finding. This may include tours of their facility and interviews with key personnel. It also includes sorting through a ton of  information. Usually the client will have brochures, articles, statistics, research results, etc. all pertaining to their particular product. They will also have ideas regarding what they want to say in the video and how they want to say it.

The problem is that there’s no time to include every statistic and little-known-fact into your final video - even if the running time is upwards of 10 minutes. It’s the job of the writer and the director to sit down with the client and trim everything down into simple concepts. This is why it’s so vitally important that you find out who will ultimately see the finished video. Writers and directors have to speak to the audience. Different demographics respond differently to certain keywords and images.

Basically the script must do the following:

• Identify the viewer’s problem
• Empathize with that problem
• Show why the product is the best solution to that problem
• Alleviate the fear that prevents the customer from buying the product

The client for this 90-second script I’ve been working on has a great product, and they have an abundance of supporting information. But understanding who would eventually see this video helped me tremendously when I had to decide what material to include and what to omit. Do the research. Absorb the information. Then simplify everything into key points that will motivate the viewer to act.

Video is an artistic medium, meaning that the final product is always influenced by a certain interpretation and aesthetic approach. Give four directors the same subject and tell them to create a promotional video on that subject, and invariably you will receive four very different videos.

This means that a budget for any one video can run from one extreme to the other. The final cost always depends on several factors. That’s why it’s very difficult to nail down an accurate bid, simply based on the question, “How much do you charge for a commercial?” Video production is something different from an item you find on the grocery store shelf. Every commercial or promotional video can’t always be packaged and priced with a nice, neat little label. Businesses are different. People are different. Therefore, directors that strive to give clients unique content that speaks directly to their audience will want to sit down with you for a creative consultation.

I always try to meet with a potential client face to face to gather information for a particular video project. In that initial consultation, I like to find out the following:

• Basic information on the company; history, products, services
• Main selling points that make this company different from their competitors
• Values the company holds
• Perceptions about the company (both internally and externally)
• Marketing goals that the company has for themselves (more specifically, what do they want this video to achieve?)
• Information on current customers (why do they buy from this company?)
• Their target market
• Problems that this marketing effort will help solve
• The reasons why they contacted me
• The role they want me to play in this project
• Ideas they have for a video (both in terms of content and aesthetics)

These items are incredibly important to me as I move into any video production, because it helps in developing a concept and a script that will be most effective to the client. I want the client to know that what interests me most is helping them gain greater public exposure and increased profitability.

I talk with many prospective clients who express interest in producing a video for their business. When all the discussions are over it’s time to sit down, fill out my budget, and submit the proposal to my contact. The cost of a video production is affected by several factors and so the budgeting process must be thought out very carefully. Otherwise, it can be easy to overlook certain items.

I have created a spreadsheet that itemizes just about everything that one could possibly have on a shoot. Those items are divided into categories for easy reference (Creative Fees, Crew, Per Diems, Travel, Editing Fees, etc.) One column lists my estimated costs and another column lists my actual costs. That way, at the end of the shoot I can compare both columns to see how accurate my original estimate was.

The main thing to do when budgeting a video shoot is to prioritize. In part one of this two-part series, I want to cover what I believe are your top priorities when creating a budget. In part two, I will go over those items in the bid that can easily be overlooked. Here are my suggestions:

Estimate Your Time

Start with yourself. Think about the amount of time that you will spend on this video project. Obviously you want to include the amount of time in production , but you never want to neglect the time you invest in the pre-production and post-production stages. Pre-Production includes conceptualization and scripting, scheduling the shoot, meeting with the client, scouting, meeting with the talent, and meeting with your crew. You’ll spend more time in pre-production than you might think, so budget accordingly. Post-production not only includes the time to edit, but it also includes your time to record the voice-over, meet with the client to go over the edit and make necessary changes. I always like to pad my post-production budget to account for revisions the client might ask for.

Estimate For Your Crew

After you ensure that your time is reflected in the budget, you want to allocate monies for your crew. Surround yourself with quality people and the entire project will turn out much better. Think about how many people you will need and how many days you will need them.

• If you aren’t as confident in your skills behind the camera, consider hiring a DP to handle the technical aspects of lighting, framing, etc.
• If you aren’t as confident in your abilities to manage the project and handle all the logistics of a production, consider hiring a producer.
• If you have on-camera talent, you might consider hiring a hair/make-up artist.

Aside from actual shooting days, will you need the crew to come in early for a tech scout? If so, make sure they are paid for their time. And don’t forget your post-production crew.

• Will you need an assistant editor to help you with the final cut?
• How about an audio engineer/mixer to record the voice-over?
• Will you need to hire a graphic designer to create a custom disc label and DVD warp-around?
• Will you need to hire a composer to write a custom music track?

Estimate Your Equipment

This is where you need to factor in the costs of any equipment rentals your shoot may require. Budgeting for a dolly or a camera jib will really increase the overall production quality of your video. In this category you also want to factor in the cost of your media:

• tape stock or solid state media cards
• hard drives
• blank DVDs (for when you need to send your client copies of the video for review)

Check back in on Monday, August 10 for part two on how to create a video production budget.

I’ve heard it said that video production is 75% furniture moving. There’s a lot of truth in that statement. Shooting on location can be a very intrusive process. There’s a lot of people, a lot of gear, and a lot of commotion. A lot of re-adjusting takes place while on location to make room for the camera, the lights, the crew, etc. Many times I will arrive on location to shoot a corporate video and my client can’t believe the amount of gear my crew and I have brought with us. If your company has hired a video production company to come out and profile your business, it’s important to know what to expect and how to prepare.

In previous articles I have gone over important tips for mapping out your entire production project and scheduling individual shooting days. In this article, I would like to give some advice on how to prepare your office before the production company arrives.

Coordinate

If you work for a large corporation, more than likely you will have to reserve areas of your office in advance. Talk to your office manager. Make sure he/she has the video shoot written on the calendar. Find out which rooms in the building are available and which are not. There have been moments when my crew and I spent valuable time just walking around with my contact trying to find available rooms in which to shoot.

Communicate

Make sure other employees in the office know about the shoot well in advance. Let them know what’s expected of them. Let them know which areas of the office the production company will be using. Make sure that everyone comes to work that particular day dressed appropriately. There have been days when my crew and I have arrived on location, only to discover that no one else other than my contact knew we were coming.

Think Aesthetically

When conducting employee interviews or client testimonials, a video production company will seek out those places in your office that look the best. Usually, a producer and/or director will scout your offices before the shoot, but budget constraints can sometimes prevent a tech scout. So that means it’s up to you to have areas in your office prepared before the production company arrives. Here are a few things to consider:

1. Look for areas in your office that have character and color. Conference rooms are usually bland and therefore not a great option for conducting on-camera interviews.
2. If you have to use a room without much color, can you bring items in from other areas in your office to dress up the set? Artwork, plants, pictures, books? Look for anything that can support the look and the subject matter of your video.
3. Remove any unwanted posters, etc. from the room. Look out for anything in the background that advertises someone else’s brand.

Think Spatially

As mentioned previously, video production can be intrusive. The crew will need furniture and other items moved in order to make room for equipment. Find those areas in your office that provide the most space in which to work. Find out what furniture can and cannot be moved. Also, make note of the most convenient elevators, service ramps, loading docks, etc. to help the crew maintain efficiency as they move in and out of the office.

The most important part of the video production process happens well before the camera starts rolling. A well executed pre-production ensures a more enjoyable and efficient production experience for all involved.

There’s a fine balance that has to be made between delivering a high-end product and maintaining a budget that your client finds reasonable.

Let’s say you’re getting started in your video production business and you need to keep your production costs low to attract new clients. However, you also want to create content with high production values to give the appearance that your client spent more than they actually did. You always want to go for the “wow” factor. So, how can you create videos with great production value while working with a modest budget?

1. Learn everything you can about proper cinematography techniques. One of the easiest ways to make more aesthetically-pleasing videos is to know the basic concepts of cinematography. Video production is a craft. Don’t think that you can pick up a camera and then point and shoot. You have to learn about composition, framing, camera movements, lighting. You have to learn all you can about the camera itself and its functions. Don’t take this first lesson for granted. This is a necessary pre-production task that won’t cost you anything but time, but it’s the foundation for better looking productions.
2. Capture good audio. Nothing spoils a video faster than bad audio. Make careful considerations regarding your locations. Scout them first. Listen for anything in the vicinity that could cause a problem for your audio track. If you can, hire an experienced audio mixer/boom man for your shoot. Even if the crew consists of just you and the sound guy. Trust me, it will be worth it.
3. Keep the crew to a minimum. Your production budget can really spin out of control once you start adding on grips, audio technicians, editors, etc. When you’re starting out, you will need to function as producer/writer/director/DP/editor in order to keep your costs down. However, you have to concede the fact that while you’re on location you won’t be able to do everything yourself. Start off by hiring one assistant to help you with gear. A fair rate for this individual is anywhere from $200-$350 per day, depending on his/her experience.* (a day rate is based on a 10-hour day. You can pay your assistant a half-day rate if you are on location no more than 5 hours.)
4. Develop a shot list. This is a no-cost pre-production task that will save you time while on location. Each shoot needs to run as efficiently as possible. Time is money. So, always write out a shot list before arriving on location.
5. Rehearse before shooting. The less tape you use, the less money you spend. The less footage you put on your P2 card (or other solid-state media), the less space you take up on your hard drive, meaning less money. So, always rehearse with your talent before shooting. Go over the action and the camera moves. Make sure everyone is clear on what’s to happen when the camera rolls.
6. Take advantage of DIY techniques. High-end productions utilize dollies and cranes to create smooth camera movements. Those movements look very professional on screen and ramp up the production value of any video. But that equipment costs money - a lot of money. But have no fear. There are a number of wonderful do-it-yourself resources on the web for creating the same professional look at minimal cost. Just look at our previous post about creating a dolly move without the use of a dolly. Also look at tutorials from sources like Triune Films and read DIY stuff from FilmmakerIQ. Here’s a quick tutorial on creating your own camera car mount.
7. Invest in stock footage. This will be a rather pricy upfront cost, but the resource will quickly pay for itself. Let’s face it - Shooting at the beaches of Mexico would be too expensive. Grabbing that aerial shot over the Colorado Rockies is probably out of reach. But, if you had a library of stock footage, you could quickly plug in that aerial shot when the subject matter calls for it and by doing so you can instantly increase the production value of your video. A good resource for stock footage is over at Digital Juice.

There are a number of ways to keep your costs down while giving your client a video that “wow’s” them. All it takes is a little imagination and resourcefulness. And as your business gains momentum, you can start investing in bigger crews, better cameras, and additional gear.