Parc Entertainment - A Video Production Company

Any entrepreneur will tell you that adaptation is an integral part of a successful business. Companies have to study the marketplace. They have to watch and listen, and be willing to evolve as technologies, trends, opinions, and public tastes change.

2010 marks Parc Entertainment’s seventh year in business, and during that time we have been able to work with a variety of clients on some great projects. To date, we have branded ourselves as a video production and post-production facility. But we realize that today’s media is more integrated than it was just a few years ago. Video is now a big part of a company’s web presence. Clients that come to us for video production services often ask about web design and development. And web designers are often asked about video production. They each go hand-in-hand.

As marketing content becomes increasingly connected, we realize that clients need compelling and visually stunning content. They need a production facility that can engage, inspire, and entertain an audience. That’s where we come in. In an effort to give our clients what they are looking for, Parc Entertainment will soon be Red Fox Media. In addition to our video production and post-production services, we now offer full website design, development, and SEO for our clients. By February 1, 2010 we hope to launch our new identity and we encourage you to send us an email, call, or stop by our offices so we can discuss how our production services can benefit your business.

To see some of the website projects we have already completed, you can click on any of the following links:

Southern Fastening Systems

Industrial Health Council

Shelby Academy

On this blog I have often talked about the importance of good visuals to drive your story. When done properly, an ad or marketing video can convey all necessary information simply through the visuals. Take Google for example. They recently launched a series of short videos to introduce people to their browser, Chrome. The ads are remarkable and they get their point across without any narration or any spokesperson going down through a checklist of benefits. They use a series of attention-grabbing visuals that gradually shift throughout the course of each video, changing your perspective of the scene. They leverage the limitations of two-dimensional space to create some pretty cool optical illusions. And each effect used in the video is practical - no CGI. What do you think?

Many of the videos we produce end up on a website. It’s a growing trend. More and more companies are integrating video into their online presence. Soon, internet users will expect to see videos on the sites they visit. In the September 4 issue of the Birmingham Business Journal, Haley Aaron writes about the popularity of online videos and the impact they have on today’s consumer. Below are some highlights from the article.

When local law firm Cory Watson Crowder & DeGaris wants to share information about their company and cases they are working on, the company doesn’t just post a press release or add a link to their Web site.

Instead, the firm uses Web video to tell its story. It created short films that give a brief introduction to its lawyers, as well as information about high-profile personal injury lawsuits the company represents.

“We want people to be able to come on to our Web site and not just look at who we say we are, but really get a much better feel not only for the firm and the work we do, but also for the individual partners,” said Melanie McCraney, director of communications at Cory Watson.

Internet video is a relatively new medium, but Americans are spending more time watching it. According to a survey compiled by comScore, a Virginia-based research company, Americans watched a total of 16.8 billion Web videos in April, from Web sites and video sharing sites such as YouTube. The average viewer spent 6.4 hours watching videos online during the month.

While consumers look to web video for entertainment and education, businesses are discovering the advantages of using it to market themselves…

Even more importantly, the nature of Web video may allow businesses to reach a more engaged audience since viewers can watch at their convenience…

Companies interested in producing web video should consider their tone and message carefully before producing and uploading videos… While free distribution through YouTube and Facebook cuts costs, it’s important that businesses don’t place cost over quality when filming and producing Web video.

A well-executed video can have an incredibly positive impact on your brand and shouldn’t be the last thing you think of when planning your marketing strategy.

Video is an artistic medium, meaning that the final product is always influenced by a certain interpretation and aesthetic approach. Give four directors the same subject and tell them to create a promotional video on that subject, and invariably you will receive four very different videos.

This means that a budget for any one video can run from one extreme to the other. The final cost always depends on several factors. That’s why it’s very difficult to nail down an accurate bid, simply based on the question, “How much do you charge for a commercial?” Video production is something different from an item you find on the grocery store shelf. Every commercial or promotional video can’t always be packaged and priced with a nice, neat little label. Businesses are different. People are different. Therefore, directors that strive to give clients unique content that speaks directly to their audience will want to sit down with you for a creative consultation.

I always try to meet with a potential client face to face to gather information for a particular video project. In that initial consultation, I like to find out the following:

• Basic information on the company; history, products, services
• Main selling points that make this company different from their competitors
• Values the company holds
• Perceptions about the company (both internally and externally)
• Marketing goals that the company has for themselves (more specifically, what do they want this video to achieve?)
• Information on current customers (why do they buy from this company?)
• Their target market
• Problems that this marketing effort will help solve
• The reasons why they contacted me
• The role they want me to play in this project
• Ideas they have for a video (both in terms of content and aesthetics)

These items are incredibly important to me as I move into any video production, because it helps in developing a concept and a script that will be most effective to the client. I want the client to know that what interests me most is helping them gain greater public exposure and increased profitability.

Business owners, freelancers, marketing personnel, public relations officers will at one time or another have to deal with projects and/or products that simply aren’t working right. And clients who have given their time, trust, and money, will be looking to these individuals to correct the situation. They aren’t interested in excuses. They’re interested in solutions. In a previous post I gave out some advice on how to respond to a client’s concerns. Number one on that list was “Respond Promptly,” but in this post I’d like to add one more point to that list - “Be proactive.”

Case in point: I recently signed up with iContact.com to distribute my monthly e-newsletter. A few days ago, I tried to access the site to work on my newsletters, but the site was down. It wasn’t long before an email popped up in my inbox from the CEO of iContact. The company had taken the time to write their customers and explain to everyone what was happening. That email was followed up with others that detailed what went wrong and how their team was correcting the situation. They also used their Twitter account to post real-time updates.

I was thoroughly impressed with the way iContact handled the situation. I’m certain that a potentially disastrous PR scenario was quickly diffused because they took a proactive approach and kept everyone well informed.

If you are responsible for client relations, regardless of your industry, maintaining open and ongoing lines of communication between your company and your clients will reflect positively on your brand.

Keith Krininger (left) received an extreme retail makeover

I was browsing through a back-issue of the Birmingham Business Journal and came across the following article by Lauren Cooper about a local business owner who saw his sales improve from a complete store makeover, including logo design, displays, advertising, and marketing. Many people like using the economy as an excuse to slash marketing and advertising budgets, but this particular case study demonstrates the value of good, solid marketing efforts.

Local businessman Keith Krininger said last week was a whirlwind at a few of his local Bedzzz Express stores.

With a film crew documenting every moment, representatives from mattress component manufacturer Leggett & Platt Inc. conducted an “Extreme Retail Makeover” of four of his eight stores – modeled after the television show Extreme Home Makeover.

Krininger was chosen from hundreds of mattress retailers across the country to be the Fortune 500 company’s test case in proving the industry can profit from touting the health benefits of sleep, said Mark Quinn, Leggett & Platt’s executive vice president of bedding sales and marketing .

Four of Krininger’s stores underwent a visual, marketing and process makeover, including logos, displays and advertising, to improve traffic and profitability.

And one week after its implementation, Krininger said he can tell a difference.

“Customers are responding to it,” he said. “Right off the bat, we’re selling the sheets (now offered), which I was skeptical about that.”

Sales of bed frames have noticeably changed as well, he said.

“We used to have just one, but now we have three choices and – amazing enough – if you give (the customer) the choice they’ll say ‘I don’t want the cheaper one, I want the one in the middle or the higher.”

And one of the most important shifts was in his 31 employees and sales associates, he said. The experience was exciting and invigorating for them and has expanded their thinking to new levels, he said.

Leggett & Platt’s Quinn said a lot of the credit goes to Krininger, who agreed to have his business totally up-ended.

“He’s been in business for 15 years and has been successful,” said Quinn. “But it’s a different time. If you are not willing to expand your comfort zone now, then you’re not going to do it.”

The makeover at Bedzzz Express is a great example of bringing new life to an old business plan, said Betsy Holloway, associate professor of marketing at Samford University’s Brock School of Business.

By differentiating himself and educating customers on the benefits of sleep, he’ll have a competitive advantage relative to other bedding retailers, she said.

“Before it was just the product, but now it’s the presentation, product promotion and personnel to articulate the benefit,” said Holloway. “He’s offering more value, which allows him to charge higher prices and create a higher volume. Sounds like a recipe for success.”

Krininger said his next step will be to implement the makeover in his remaining Bedzzz Express stores and to offer it to his nine licensed Bedzzz Express’ outside of Birmingham.

With that done and the national recognition within the industry he’ll get from the makeover, he’ll be able to concentrate on growing his license business beyond the state’s borders, he said.

Leggett & Platt’s Quinn said the video from the Extreme Retail Makeover will be shown at a large industry conference this spring, a Web site will be dedicated to the makeover and certain components will be offered to others in the industry.

If you work in a company or non-profit with a proud history, there will come  a time when a committee will be organized to plan an event that coincides with  an important milestone. The event will feature all the usual fanfare, including a brief video that documents the history of the company or non-profit.

During one committee meeting, the chairperson will turn to you with a stack of tapes and DVDs, place them in front of you, and say, “Here’s some footage and still images from the past 50 years. I’m putting you in charge of getting this video edited.”

This can an overwhelming task, considering the amount of raw footage you have to work with. And the costs of post-production can get out of hand quick if you aren’t careful. So how can you keep your costs down and come out the other side with a polished product?

1. Don’t Procrastinate - This is the first mistake that many people make and it results from the belief that any video can be assembled at the last minute. Start talking to production companies right away and give them your deadline. Look at our previous post for tips on production schedules. Remember that some production companies will charge more for rush jobs. If you are duplicating the final video, you want to give yourself at least two weeks so the duplication house can turn the job around in plenty of time.
2. Log the Footage Yourself - Sorting through a lot of raw footage is incredibly time consuming, but if you want to keep your costs low, you need to be the one to log all the footage. Create a spreadsheet listing each tape by its numerical designation. Then, when one scene starts, record the timecode. Record the timecode again when that scene ends. This log sheet will help your editor find shots quickly and efficiently. It’s also important to make a note next to those shots that definitely need to be included in the video.
3. Write the Script, If You Are Qualified - I’ve worked with many clients who have their own marketing department and by the time I’m hired, they have a script in place for their video. Having a script prepared will help you keep your costs low, but remember that the quality of your final video depends a lot on the quality of the script. If you have experienced marketing people in your company, then you might want to consider writing the script in-house. Otherwise, specify to your production company that you will need their writing services.
4. Stay Away From Copyrighted Material - Sometimes you might need additional footage in your video to compliment what you already have. If you are on a tight budget and a tight time table, it would be wise to stay away from copyrighted material. Securing licensing rights can be time-consuming and expensive. Use public domain footage as an alternative. You can also buy stock footage and stock photos at a decent price.

The last thing you need when you are volunteering your time to produce a video for a public event is an anxiety attack. So, take time to educate yourself on the production process and you can keep your costs and your stress level low.

I first saw this presentation at Doc Yankee’s Marketing Mojo blog. You can also follow Doc Yankee on Twitter. The slide show presentation is from Jay Conrad Levinson and features 90 things you can do to market yourself and your business in low-cost, but creative ways. Some items on the list won’t be for everyone, but I’m sure you will be able to find a lot of useful information.

My brother Steven turned me onto this spot from American Airlines and I thought I would share it here. I think this spot works for a number of reasons:

1. Premise - It’s a simple idea: a film producer trots around the globe with her eccentric director scouting locations for a film. She’s exhausted, but because of American Airlines new international business class, she can enjoy some much-needed rest while traveling the world. In your own marketing and advertising efforts, keep your strategy simple and on point. Find that key selling point you can wrap a campaign around.
2. Problem & Solution - Notice how the commercial sets up a need: busy world traveler wants some quality rest. The solution is the new international business class from American Airlines, which offers seats that can transform into a small bed.
3. Characters - The eccentric, quirky film director is stereotypical, yet funny and memorable. Even in a thirty-second spot, characters are important.
4. Pacing - The cuts are quick, but they don’t confuse the viewer. And they add to the humor in the spot. The style of edit should match the subject matter of the piece and support the mood you’re trying to achieve.
5. Comedy - The movie is about Parisian squirrels who ride scooters. The premise of the movie is irrelevant to the overall strategy, but it provides the quirky comedy necessary to help the spot stay memorable.

And as always, feel free to leave your impressions on this commercial in the “comments” section.

The term “virus” or “viral” has such negative connotations, and usually, for the sake of your health, you want to stay away from any kind of virus. But in the world of online marketing, you want your brand and your campaign to be viral. You want people linking to your content, retweeting your thoughts, embedding your videos. Viral marketing is all about spreading your identity across the web, increasing your exposure to the world.

The premise sounds simple enough: create compelling content that people will be inclined to pass along to others. But devising that content in a blogosphere numbering in the millions is far more tricky. On his blog, Thomas Baekdal shares his “7 Tricks to Viral Web Marketing” and posts several examples of successful campaigns, including a short online film series from BMW, called “The Hire.”

Now, I realize that not all of you have the money to invest in a campaign of this magnitude. Most likely you will need to create a concept that can be repeated quickly with minimal cost. In a post on this blog a few years ago, we discussed the success of the “Will It Blend?” campaign, whose concept could be produced over and over again, with minimal cost.

Take a look at the videos on Baekdal’s site. Maybe that will jump start your creativity as you think of ways to best market your company and services. Feel free to look through our archives for other interesting articles on utilizing video to propel your marketing campaign. And be sure to comment on your favorite viral videos and why you think they’re successful.