img_5638b2In my experiences as a video producer and director, I have learned that clients can fall under two extremes: On one end of the spectrum are clients who are heavily involved in every stage of the process.  On the other end of the spectrum are the clients who take a “hands off” approach. They approve the creative strategy and then let the production company produce the video. Then, they will come back in during the editing process to give notes. And, of course, there are clients who will fall somewhere in the middle.

Ultimately, it’s your responsibility as a producer/director to give the client what they want. You need to recognize their particular work habits and learn to adapt accordingly. But if you are faced with a client who prefers a “hands off” approach it can be difficult to determine if you are on the right track. You could be faced with a big problem if you have already shot all of your footage and invested a lot of time in the edit only to discover that your client didn’t like the way you shot a particular scene. Or they might not like the wording of the script in a particular section. Or they might not like the look of a certain location. However, there are things that both the client and the video director can do to avoid costly re-shoots or extra time in the editing suite.

Directors, don’t ignore the client while on set. If you see that they are standing off by themselves, encourage them to come over and take a look at each shot before you start filming. Ask them if the lighting, framing, blocking, etc. is what they had in mind. Before moving on to another scene, ask the client if there is any other shot that they need before wrapping the gear. Clients, make sure that someone from your team is on location to supervise the shoot. Don’t be afraid to look over the director’s shoulder. Ask questions. Be honest about what you would like to see. Make sure that the footage you are getting is the footage you want. Better to have the footage and not need it, than need it and not have it.

Ultimately, a video production is a collaborative process, so both parties should respect each other and listen to any creative input. The client and the production company both want to produce the best video possible. And that’s some common ground from which to start.

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Here are a few production stills from one of our recent commercial shoots. The client is PoshBirmingham.com, a soon-to-be-launched website highlighting some of the best retailers and restaurants in the Birmingham area. We produced :30, :15, and :05 spots that will start airing mid June.

One of the things I enjoy most about working in video production is the variety. Every job is unique. One of the most recent jobs we worked on was for a producer based in Charlotte, NC. His client, a marketing firm from Milwaukee, handles a lot of work for Microsoft. Recently, a new video game was created for the XBox 360; a racing game called “Need for Speed: Shift.” To promote the launch of the game, Microsoft and their marketing team scheduled a demo with legendary race car driver Hurley Haywood. They needed a local production crew to come out to the Barber Motorsports Park to document the event.

We spent two days on location, shooting footage of the Porche vehicles on the race track and on the Barber test courses. We covered the action with two Panasonic HVX-200 cameras, shooting 1080i HD video to P2 cards. We had cameras placed at low angles next to the track, inside the vehicles, and up in scissor lifts. For the actual game demonstration, we pre-lit a Porche driving school classroom where we could get footage of Haywood as he raced other drivers on XBox Live. To conclude the shoot, we shot a sit-down interview with Haywood as he gave us his impressions of the game. The people at the Barber Motorsports Park were great. They were very accommodating and hospitable. At the end of the shoot, they even allowed us to select an item from their gift shop. It was certainly a fun and unique experience and I had the opportunity to work with some wonderful people.

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In 2003 director Lexi Alexander teamed up with Hunter Films to produce Johnny Flynton, a short-film that went on to receive an Oscar nomination. Now, Alexander returns to Alabama to shoot Lifted, a feature that centers on a young boy striving to make life better for himself and his family through his passion for R&B music. This production will be taking advantage of the filmmaker tax-incentive legislation that was recently passed by representatives in Montgomery. Hopefully, Lifted will mark a new surge in film production across the state.

The film starts shooting today and will run for the next three weeks. I will be on set for at least four days shooting behind-the-scenes footage that will ultimately be used in the film’s marketing efforts. Our goal is to capture the southern flavor of the locale and highlight the capable and talented Alabama crew that will be working tirelessly to see this film through to completion. Not only do we hope to promote the film as a whole, but we want to promote Alabama as a great place for filmmakers.

I’ve heard it said that video production is 75% furniture moving. There’s a lot of truth in that statement. Shooting on location can be a very intrusive process. There’s a lot of people, a lot of gear, and a lot of commotion. A lot of re-adjusting takes place while on location to make room for the camera, the lights, the crew, etc. Many times I will arrive on location to shoot a corporate video and my client can’t believe the amount of gear my crew and I have brought with us. If your company has hired a video production company to come out and profile your business, it’s important to know what to expect and how to prepare.

In previous articles I have gone over important tips for mapping out your entire production project and scheduling individual shooting days. In this article, I would like to give some advice on how to prepare your office before the production company arrives.

Coordinate

If you work for a large corporation, more than likely you will have to reserve areas of your office in advance. Talk to your office manager. Make sure he/she has the video shoot written on the calendar. Find out which rooms in the building are available and which are not. There have been moments when my crew and I spent valuable time just walking around with my contact trying to find available rooms in which to shoot.

Communicate

Make sure other employees in the office know about the shoot well in advance. Let them know what’s expected of them. Let them know which areas of the office the production company will be using. Make sure that everyone comes to work that particular day dressed appropriately. There have been days when my crew and I have arrived on location, only to discover that no one else other than my contact knew we were coming.

Think Aesthetically

When conducting employee interviews or client testimonials, a video production company will seek out those places in your office that look the best. Usually, a producer and/or director will scout your offices before the shoot, but budget constraints can sometimes prevent a tech scout. So that means it’s up to you to have areas in your office prepared before the production company arrives. Here are a few things to consider:

  1. Look for areas in your office that have character and color. Conference rooms are usually bland and therefore not a great option for conducting on-camera interviews.
  2. If you have to use a room without much color, can you bring items in from other areas in your office to dress up the set? Artwork, plants, pictures, books? Look for anything that can support the look and the subject matter of your video.
  3. Remove any unwanted posters, etc. from the room. Look out for anything in the background that advertises someone else’s brand.

Think Spatially

As mentioned previously, video production can be intrusive. The crew will need furniture and other items moved in order to make room for equipment. Find those areas in your office that provide the most space in which to work. Find out what furniture can and cannot be moved. Also, make note of the most convenient elevators, service ramps, loading docks, etc. to help the crew maintain efficiency as they move in and out of the office.

The most important part of the video production process happens well before the camera starts rolling. A well executed pre-production ensures a more enjoyable and efficient production experience for all involved.