Based on my last post, I received another question regarding clients and client relations. My last post discussed those who like to include a little too much information into their videos. This particular question focuses on clients who can’t stick with the shooting schedule. Here’s the question:

My client is very knowledgeable about his business, but won’t follow a cut sheet to save their lives! We’ve been there to give directions and they are great about that. However, any general advice on how to shoot this smoothly (even w/o the cut sheets) so the post production isn’t a hair puller?

Let me first say that video shoots rarely stay on schedule. Once you get on location, things can get shuffled around and your day can run late. So, don’t panic if you’re at the end of the first day and you haven’t accomplished all that you hoped. I have written some articles on this blog that discuss shooting schedules. Hopefully you can find some valuable info in my archives that will help you schedule your video shoots.

Second, when you’re talking to your client about the shooting schedule, try approaching the subject from a financial angle. Staying true to the shot list will help everything run more efficiently, which will save your client money. I always tell clients that spending the time in pre-production to create and maintain a solid shooting schedule is vital to staying on budget.

Third, realize that many times you will simply have to “go with the flow.” As I said earlier, things fluctuate. Often, the activity on location will dictate how and what you shoot, not the other way around. For example, while working on a video project for a manufacturing company, I simply had to shoot the action as it happened. I couldn’t tell the foreman, “Hey, we need to shoot ‘X’ at station 2 right now,” because the manufacturing process has its own schedule. Sometimes there was no activity at station 2. I simply had to stay flexible and go where the action was. It did mean I had to jump around quite a bit, but that’s part of the documentary process. Sometimes it can’t be contained in a nice, neat shot list.

If you find that you are shooting your project in this style, remember to do one of two things (doing both would be even better):

  1. Maintain a running log of what’s been shot
  2. Slate everything (simply write down on a piece of paper what the camera is looking at, hold it up in front of the camera, and film it for a few seconds, just for reference).

Having a reference marker in your footage will help tremendously in post-production. That way, your editor can easily match up your shot with what’s mentioned in the script. Let’s say your video is for a drilling company and the script reads, “With our new, state-of-the-art Hole-Maker 9000, we can…” Well, if your editor has hours of footage showing different types of machinery, how is he/she supposed to know which piece of footage is the Hole-Maker 9000?

Yes, staying on schedule will make everyone happier and it will keep production costs down, but remaining open to new possibilities means that you may find a great storyline when you least expect it.

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Most people watch the behind-the-scenes featurettes of their favorite movies and see a happy, magical world of glamor. The lights. The cameras. The exotic locations. The smiling faces. Wow, who wouldn’t want to be a filmmaker?

What these documentaries don’t show you is the grueling day in-day out lifestyle of making movies. People get frustrated. The days are long. There are constant physical and mental demands. There are logistical issues. Things go wrong. People lose their cool. Filmmaking is not as glamorous as some make it out to be. For an incredibly honest look at filmmaking, check out Hearts of Darkness - A Filmmaker’s Apocalypse.

As a filmmaker, it’s important to keep everything running efficiently while keeping your team and your actors as happy as possible. Here are a few things to keep in mind for making the set a happy place.

  1. Feed the cast & crew. This is probably the most important thing you can do. A well-fed crew is a happy crew. And a happy crew will put forth more effort. Always have adequate snacks and drinks available. And always break for meals.
  2. Don’t keep your actors waiting. Nothing is worse than a bunch of actors standing around doing nothing. Make sure the call times for your actors are at the last possible moment. There’s no need to have your actors on set when you’re still setting the lights and the camera.
  3. Pad the schedule. On my call sheets, I always try to pad the schedule. I prepare my cast and crew for a long day, so that when we wrap early, they will go home feeling productive.
  4. Don’t lose your cool. Things will go wrong. You will get behind schedule. Someone will frustrate you. However, as director, you need to remain professional. No one wants to work for someone who feels the need to yell at everyone and everything. Respect others and they will respect you.
  5. Know how to communicate effectively. Your film is your vision. You have to know how to communicate that vision to your crew and your actors. When you have a director who can’t answer questions about lighting, or what lens to use, or where the camera should be, or where the actors should go, you will have people who feel as though their time is being wasted. Soon you will find that you have lost their respect, because you haven’t prepared. Know what you need, where you need it, and why you need it. A director who can communicate clearly and effectively is a director people will want to work with again.

Here’s to having a happy shoot. Cheers.