The number of companies using online video to enhance their brands is increasing everyday. Video is now a marketing necessity, but like any marketing tool, the decision to produce an online video series for your company requires strategy and planning. Online videos take on a variety of formats, genres, and visual styles. The decision to use one style over another will have a significant impact on the public’s perception of your business. So, where do you start?

  1. Look for what you like. Spend time watching online videos to see what other people are doing. What formats do you like? What inspiration can you draw for your own business? Make some notes. Save the links.
  2. Formulate a Goal. What’s the purpose of this series? Do you want to blast it on a number of different video hosting sites to create a viral sensation? Should it be more targeted? Should the series simply live on your own website, complimenting material already written? Your specific goal will help you narrow your focus and will aid in selecting a specific format.
  3. Think Thematically. A video series needs to have consistency and continuity throughout all episodes. This will only serve to solidify your brand and your message. Take a look at what Shredded Wheat is doing with their “Progress is Overrated” campaign. The series has a simple concept, but it goes against the grain of what’s expected. And the message is presented with a strong sense of dry humor.

Like any other venture, producing successful online videos require research, planning, and execution. And when done right, those videos will create greater public awareness for your brand.

I’ve written several posts discussing Web 2.0 and the evolution of media across all platforms. Any person, business, organization, etc. that fails to recognize the participatory nature of today’s media and refuses to get involved, will fall way behind in the areas of marketing, advertising and public exposure. I came across this great video today by Niko Pereira, featuring Henry Jenkins of MIT, who discusses how media is changing. Worth watching.

Henry Jenkins on Transmedia - November 2009 from niko on Vimeo.

I was listening to an internet marketing podcast recently and the hosts of the show were discussing how E-Consultancy is using Twitter to join in on public conversations related to their company. Here’s a quick synopsis of E-Consultancy, as stated on their website:

Econsultancy is a community where the world’s digital marketing and ecommerce professionals meet to sharpen their strategy, source suppliers, get quick answers, compare notes, help each other out and discover how to do everything better online.

Founded in 1999, Econsultancy has grown to become the leading source of independent advice and insight on digital marketing and ecommerce.

Our reports, events, online resources and training programmes help our 80,000+ members make better decisions, build business cases, find the best suppliers, look smart in meetings and accelerate their careers.

E-Consultancy searched for what people were saying about them on Twitter and placed a live feed of those tweets right on their home page. And there’s no content filtering, so if there are people out there with negative feelings toward E-Consultancy, those thoughts will show up right on the home page.

Just a few years ago, this practice of exposing potential customers to potentially negative reviews would be a no-no. However, in today’s social media world, this transparency might be refreshing. It demonstrates to the public that this company listens to their customers and strives to be prompt in addressing all concerns. It shows that they are engaged and tuned in to conversations about their brand.

This doesn’t mean that you have to put a live Twitter feed on your home page, but it does illustrate the point that as business owners, we have a responsibility to the people we serve. You need to be engaged in what people are saying about your brand. Listen to them. Respond in a timely manner. And always look for ways to improve your brand.

What are your thoughts about E-Consultancy’s move? Good or bad?